Professional Profile

Career at Cisco (GVSE) across increasingly broad pre-sales engineering roles. Started as Enterprise Networking Technical Solutions Specialist (demos and positioning of Catalyst, SD-WAN, Meraki, ThousandEyes), moved to Secure Networking Solutions Engineer (designing and positioning networking and security solutions, demand-generation campaigns around Zero Trust and AIOps), and currently Account Solutions Engineer for the Colombia and Perú territories, leading technical sales of the full Cisco portfolio with a focus on Secure Networking: discovery, demos, design, technical closure, pipeline generation and upselling/cross-selling.

Designed Collaboration and Enterprise Networks solution architectures on the Cisco portfolio: sizing and configuration (BoM), scope definition and professional-services needs. Supported the sales process from portfolio presentation to final architecture and cost sustentation, including demos and proofs of concept, mainly in Collaboration.

Designed technical proposals for Cisco Collaboration and Unified Communications solutions during the sales process. Led demonstrations of the Cisco Collaboration architecture (Business Edition: CUCM, Unity Connection, IM&P, VCS) and supported Daxa Colombia’s certification as a Cisco Silver Partner, documenting demos, labs and usage policies.

Implemented client projects as Technical Leader or Implementation Engineer. Enterprise Networking projects (routing ISR/ASR, switching Catalyst/Nexus, wireless) and Collaboration (CUCM, Unity Connection, IM&P, Contact Center Express, VCS, TelePresence). Technical lead on TelePresence room projects (CTS) and occasional pre-sales support (demos, RFI/RFP).

Post-sales support for the Tellabs equipment lines (8600 Managed Edge, 8100 Managed Access and 6300 Managed Transport) used by mobile operators: preventive and corrective maintenance, installation supervision, acceptance tests, remote support and performance monitoring. Also coordinated the support staff assigned across different cities in the country.

Supported the planning and expansion of the GSM network through pre-design and engineering of microwave links, and contributed to the transmission-network optimization plan (BTS availability) and UMTS expansion plans. A first comprehensive exposure to how a mobile operator works and to network design and planning methods.